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  • How do i make an order?
    Find the 'shop' on the menu bar at the top of the page (accessed from every page) items for purchase are in categories in drop down menu. Alternatively, if you dont see anything you like send an email to i would love to help you!
  • How do i contact unicorn in mind?
    Easy!! Simply look for the 'contact' tab on the menu (found at the top of each page) There you will find a form that will be able to contact natalie at unicorn in mind directly. OR Email me at
  • Do you refund unwanted items?
    Yes! If you have recieved an item you are unhappy with you are very welcome to return or exchange. Please request a return via email to alsostating your reason for returning (also including your order number) Buyers are responsible for return shipping costs. If the item is not returned in it orginal condition, the buyer will responsible for an moss of value. If exchanging any items, an addtional £3.20 will need to be paid for shipping costs. This will be paid via an invoice or paypal. exchanged items will be posted once returned items are recieved Please note Items can only be returned within 21 days of purchase. Items must be sent in an unused and unwashed condition. This does not apply to custom orders (these items are non refundable)
  • How do i look after my item?
    All items are machine washable but please be sure to wash all items on a cold setting (30 degree) Jersey/ sweatshirt and french terry clothing Do not tumble dry Jersey, sweatshirt and french terry fabric. It will shrink!!! After washing air dry in the refreshing breeze or on an airer. It usually isnt necessary to Iron jersery, sweatshirt and french terry items but if needed please do this on a low heat (one dot) Cotton fabric Cotton items of clothing can be tumble dried on low or hung to dry on an airer. Iron cotton items on a low heat (one dot) Reusable wipes and bandana bibs and family wipes Wash at 30 degrees DO NOT TUMBLE DRY DO NOT IRON Vinyl clothing Iron at 30 degrees inside out (this is very important) DO NOT TUMBLE DRY AVOID IRONING OVER VINYL
  • How much is postage?
    We post via royal mail 2ND class Postage is £2.00 to the UK (FREE ON ORDERS £15 OR OVER)
  • Do you make personalised items and custom orders?
    I sure do!! We can do custom T-shirts for many occasions Pop me (Natalie) an email to with your request or instagram Ill be happy to help!!
  • Whats your turnaround time?
    Turnaround times vary for all products. Please check listings before purchasing Please note this does not include delivery time (delivery time is a additional 3-5 working days) Ready to post All ready to post items will be postage in 1-3 days Made to order All made to order items will be posted in 1-4 weeks
  • How do i redeem a eGift Card?
    Once you have added the items you want go to checkout You will be asked to fill in your preffered shipping details and delivery method. this will then be followed by the payment page where you will normaly add card details or log into paypal At the very top of that page you will see a little box next to 'REDEEM A GIFT CARD' This will allow you to type in your code and continu the purchase.
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